Terms & Conditions

Welcome to the official website of Sultan Warriors.
By accessing or using our website, purchasing merchandise, or subscribing to any of our membership plans, you agree to the following Terms & Conditions. Please read them carefully.

☄ Acceptance of Terms

By using this website or purchasing any product or membership, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions, along with our Privacy Policy and Cancellation & Refund Policy.

 

If you do not agree to these terms, please discontinue using the website.

☄ Membership Terms (Platinum, Gold, Silver)

Membership Eligibility

Membership plans are open to individuals who provide accurate personal information and complete the payment process.

Membership Activation

Membership benefits are activated once your payment has been confirmed.

Non-Refundable Memberships

All membership purchases are non-refundable, except in specific cases outlined in our Cancellation & Refund Policy (e.g., accidental duplicate payments, incorrect tier purchase within 24 hours, or payment failure despite deduction).

Membership Duration

Memberships are valid for one season unless otherwise stated.
Benefits expire automatically at the end of the membership period.

Membership Usage

Memberships are non-transferable and may not be shared, resold, or exchanged.

Misuse of Membership

We reserve the right to suspend or cancel memberships if:

False information is provided

Membership privileges are abused

Unauthorized commercial use is attempted

☄ Merchandise Store Terms

Pricing & Payment

All prices are listed in Indian Rupees (INR).
We reserve the right to change prices at any time without prior notice.

Order Acceptance

Your order is confirmed only once you receive an email confirmation.
We reserve the right to cancel orders due to:

  • Product unavailability
  • Payment issues
  • Incorrect pricing due to technical errors
  • Fraudulent or suspicious activity
  • Product Images

Images on the website are for representation. Actual product colors may vary due to lighting or screen differences.

☄ Cancellation, Refund & Return Policy

Our cancellation, refund, and return policies are detailed separately in the Cancellation & Refund Policy.
By making a purchase, you acknowledge and accept those terms.

☄ Shipping & Delivery

Delivery timelines vary based on location and courier availability.
Delays caused by unforeseen circumstances (weather, transport strikes, courier issues) are not the responsibility of Sultan Warriors.

☄ Intellectual Property Rights

All content on this website—including logos, graphics, text, images, videos, merchandise designs, and digital assets—is the exclusive property of Sultan Warriors.

Users may not:

  • Copy
  • Reproduce
  • Modify
  • Distribute
  • Sell
    any of our content without written permission.

☄ User Conduct

Users agree not to engage in:

Hacking, malware distribution, or attempts to breach website security

Uploading abusive, misleading, or harmful content

Impersonating the team, players, or staff

Using the website for illegal or unauthorized purposes

☄ Limitation of Liability

  • Sultan Warriors is not responsible for:
  • Losses due to incorrect user information
  • Delays in delivery due to third-party logistics
  • Website downtime, errors, or technical failures
  • Misuse of memberships by users

To the fullest extent permitted by law, Sultan Warriors shall not be liable for indirect, incidental, or consequential damages.

☄  Changes to Terms & Conditions

  • For queries regarding these Terms & Conditions, please reach out to:

    Email: sultanwarriors@gmail.com
    Support Hours: Monday–Saturday, 10 AM – 6 PM

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