Privacy Policy
Sultan Warriors (“we”, “our”, “us”) is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you use our website, purchase merchandise, or subscribe to memberships.
By accessing our website or submitting your information, you agree to the terms outlined below.
☄ Information We Collect
A. Information You Provide
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed securely through payment gateways)
- Account login details (if you create an account)
- Membership details (tier, activation status)
B. Automatically Collected Information
- When you browse our website, we may collect:
- IP address
- Browser type
- Device information
- Pages visited
- Cookies and tracking data
- Time spent on pages
- Referral sources (how you reached our site)
C. Payment Information
We do not store your full card or payment details.
All payments are handled securely by third-party payment gateways compliant with PCI DSS standards.
☄ How We Use Your Information
We use your information to:
- Process and deliver merchandise orders
- Activate and manage your memberships
- Send order confirmations and updates
- Provide customer support
- Improve website performance and user experience
- Notify you about new products, offers, events, or updates (only if you opt-in)
- Prevent fraud and enhance security
- Manage internal records, analytics, and reporting
☄ Cookies & Tracking Technologies
We use cookies to:
- Improve site functionality
- Remember your preferences
- Analyze website traffic and usage
- Personalize your experience
- Support secure login and membership access
You can disable cookies in your browser settings, but this may limit some website features.
☄ Sharing of Information
We do not sell or trade your personal information.
We only share information with:
A. Trusted Service Providers
- Payment gateways
- Courier and logistics partners
- Email/SMS service providers
- Website analytics tools
- These partners only receive information necessary to complete their functions.
B. Legal Requirements
- We may disclose information if required by:
- Law
- Government orders
- Court proceedings
- Fraud investigations
☄ Data Protection & Security
We take strong measures to protect your data, including:
- SSL encryption
- Encrypted payment gateways
- Regular security audits
- Controlled access to customer data
However, no method of online transmission is 100% secure.
While we strive to protect your information, we cannot guarantee absolute security.
☄ Your Rights
You have the right to:
- Access your personal information
- Request corrections or updates
- Request deletion of your data (except data required legally or for transactions)
- Opt-out of marketing emails at any time
- Disable cookies
To request any of the above, contact us at:
teamsultanwarriors@gmail.com
☄ Retention of Information
We retain your information only as long as necessary for:
- Order fulfillment
- Membership validity
- Legal and accounting requirements
- Customer service and dispute resolution
☄ Third-Party Links
Our website may contain links to external websites.
We are not responsible for their privacy practices or content.
We encourage you to review their privacy policies before providing any information.
☄ Children’s Privacy
Our website is not intended for children under 13 years of age.
We do not knowingly collect personal information from minors.
If you believe a child has provided information, contact us immediately.
☄ Changes to This Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with a new “Last Updated” date.
Continued use of the website indicates acceptance of the revised policy.
☄ Contact Us
For any shipping-related questions, please contact us at:
Email: sultanwarriors@gmail.com
Support Hours: Monday–Saturday, 10 AM – 6 PM